RETURNS / EXCHANGESif seven days have gone by since your online purchase, unfortunately we can’t offer you a refund or exchange
to be eligible for a return, your item must be unused and in new condition. it must also be in the original packaging
all SALE items are FINAL SALE
to complete your return, we require a receipt or proof of purchase
REFUNDSonce your return is received and inspected, we will send you an email to notify you that we have received your returned item. we will also notify you of the approval or rejection of your refund.
if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
EXCHANGESwe only replace items if they are defective or damaged. if you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1216 Vine Street Cincinnati Ohio USA 45202.
SHIPPINGto return your product, you should mail your product to: 1216 Vine Street Cincinnati Ohio USA 45202.
you will be responsible for paying for your own shipping costs for returning your item. shipping costs are non-refundable. if you receive a refund, the cost of return shipping will be deducted from your refund.
if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. we don’t guarantee that we will receive your returned item.